One Jersey App is a mobile application designed for the community of Jersey (UK), created to connect customers who need home services with providers who can deliver them. The platform acts as a digital meeting space between demand and supply, in an intuitive, safe, and transparent way.

Main Features

The app delivers a complete experience for both customers and service providers:

• The main menu includes clear sections: Home (listing providers by service categories), Requests (managing active inquiries), Appointments (viewing confirmed bookings), and Account (personal settings).
• Account creation is simple via email, password, or Facebook, with phone number validation through SMS and GDPR consent collection.
• On the homepage, users can filter providers by categories and subcategories, access provider profiles, and submit requests. Profiles display services, prices, portfolios, reviews, and can be added to favorites.
• When placing a request, customers can add details, select preferred time slots, upload photos, and save addresses through Google Maps integration. Requests can be flagged as urgent, with push notifications for both parties, while appointments benefit from automatic reminders.
• The Requests & Appointments area includes both active requests and historical ones, with complete details.
• The Info Jersey section adds extra value by listing local institutions with contact details, documents, and the option to follow them for notifications.
• In the My Account section, users can manage personal details, saved addresses, favorite providers, FAQs, GDPR policies, and terms of use.

Features for Providers

Providers benefit from a dedicated interface, activated based on their assigned role.

• During registration, they can choose between individual or business accounts, completing company details, portfolio, logo, and special options such as “Out of Hours” or “Urgent Request.”
• They can add services, set prices and coverage areas, and once the account is validated by the administrator, receive an activation push notification.
• Providers can view customer requests, access contact details once accepted, and schedule appointments directly in the app.
• Appointments are listed chronologically, with daily reminders to avoid delays.
• Monetization is ensured through a single subscription plan (monthly or yearly), paid via Fondy, with invoices available directly in the app.

Web Administration Interface

The application is supported by a web dashboard for administrators, enabling:

• user and role management;
• service categories administration;
• request monitoring and management;
• automatic invoicing for subscriptions;
• GDPR policy and account deletion requests management;
• push notifications and automated emails;
• statistics and reporting on requests, bookings, and revenues.

Key Advantages

For customers:

• Quick access to a wide range of local services.
• Simplified request and booking flow with notifications and reminders.
• Ability to save addresses and favorite providers.
• Feedback and reviews for high-quality services.

For providers:

• Increased visibility and direct access to local clients.
• Easy-to-use tools for managing requests and appointments.
• Highlight urgent or out-of-hours services.
• Transparent subscription system with automated invoicing.

Beneficiary

One Jersey App was developed to support the local community of Jersey by digitalizing the process of finding and contracting home services. The final beneficiary is both the customer, who saves time and gains access to verified providers, and the service provider, who increases visibility and client base through a modern and secure platform.

This app strengthens the relationship between community, providers, and administration, marking an important step in the digital transformation of local services in Jersey.