Hap Hap Delivery is a mobile application of the aggregator type, designed for restaurants that offer home delivery meals. The platform facilitates a direct connection between customers and restaurants, providing a complete ordering and delivery experience.

Introduction

The Hap Hap Delivery project was developed with the goal of digitalizing the process of ordering culinary products and connecting restaurants with their customers in a simple and fast way.
The application was designed to meet the demands of today’s market, where home delivery is an essential component of the HoReCa industry. Beneficiaries of the app gain access to a modern platform with intuitive features, meant to optimize both the end-user experience and the work processes for operators and restaurants.

Technical Specifications

General Features:

• Creating and authenticating a user account for placing orders and accessing the app’s benefits.
• Quick registration via email, phone number, or social accounts (Google, Facebook, Apple).
• Intuitive navigation between sections: orders, shopping cart, favorites, profile, restaurant page.
• Dedicated page for each restaurant, with details about schedule, contact information, and delivery radius.
• Accepted payment methods: cash on delivery, online card payment.
• Digital invoice automatically generated for card payments (downloadable from the app).
• Push notifications for order confirmation, status updates, and delivery.
• Payment history visible in the user profile.
• Selecting products from the menu or general list and adding them to the shopping cart.
• Customizing products by setting variations or adding extra options.
• Placing orders and choosing the payment method – cash or card.
• Tracking the order status and viewing the estimated delivery time.

General Advantages:

• Detailed product pages: complete information about items, prices, and extra options.
• Configurable and visible delivery radius for quickly selecting available restaurants.
• Voucher module: possibility to offer discounts by value, percentage, or free delivery.
• Multiple payment options: cash or card.
• Complete details of ongoing orders + possibility to download the invoice (for card payments).
• Dedicated operator interface for managing orders directly in the app.
• Administration panel for order management and advanced reporting.

Beneficiary

The beneficiary of the Hap Hap Delivery application is a local business in the HoReCa industry that wanted a modern digital solution for managing online orders and optimizing the delivery process. Through this application, the company strengthens its market position and provides customers with a fast and convenient way to order their favorite meals.