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Mobile app developed for a restaurant that delivers food to your home. It has ingenious modules and features so that, by using it, customers have easy access to a wide variety of dishes. The system provides the possibility to log in and create an account by using a username and password, as well as access via Facebook or Google. In the user account, the user can add details such as first and last name, photo, email address, phone number.

Furthermore, the user has the possibility to reset the password, add products to favorites, as well as to remove dishes from this category, in addition to the possibility to save their addresses in the app, whether they are at home, in the office or in other locations. Each product has a dedicated page with photos and information about ingredients, weight, price, discounts and other details.

The app also provides information about the hours and days when certain products are available, for example for breakfast or the daily menu. The system allows menu configuration, meaning to select the dishes or drinks that are included, to add variations for each type of dish or to summarize the dishes selected by the user and to set a main product, with the possibility to add variations for it. Moreover, the App also offers the option to upload a menu in PDF format.

When an order is in progress, the user will be able to access the order status, the delivery cost and the delivery time selected by the operator from the administration panel. Furthermore, the beneficiary also has the option to cancel the order, but only if it has not been taken by the restaurant. As for the dedicated operator section, there are available features such as push notifications for new orders, changing the order status and the ordered products, printing the order form (if there is integration with the printer), product management (product enable/disable and price change) and delivery request (if there is implementation with the Driver App).

On the mobile App, there is also a section for recommendations. Users have the possibility to send a share link to a friend. Potential customers that download the App are rewarded with a voucher when creating an account, and the user who sent the recommendation will receive a voucher after their friend has completed the first order.

Technical specifications:

  1. Login/Create account via username and password or access via Facebook or Google
  2. Reset password;
  3. Account validation via SMS code;
  4. GDPR agreements: Privacy policy, Terms and conditions, Marketing information (optional);
  5. Category listing for menu and products, with separate listing for dishes that are on promotion;
  6. Product page with picture, name, ingredients, weight, price and other additional details;
  7. Menu configurator with setting of the dishes/drinks included in the menu and the main product, as well as variations for them (e.g. same price, additional cost, flavour variants);
  8. Restaurant page with photo gallery, description, contact details (address - navigation to the location; phone - call option);
  9. Operator interface in mobile app with ordering section, push notifications for new orders and delivery time setting;
  10. Manageable customer banning over time.

General advantages:

  • Add products to favorites;
  • Save addresses in the app, with the option to add additional details such as building, staircase, floor, apartment, intercom, etc;
  • Mention of working hours (only in this period can be placed orders);
  • Shopping cart with options to add, edit, delete product or quantity;
  • Set additional phone number if another person receives the order placed;
  • Multiple payment methods: cash, POS, card;
  • Select delivery method (personal pickup/delivery to your home);
  • "Cancel order" option available to the user if the order has not been picked up by the restaurant;
  • Voucher module with percentage, value or free delivery voucher types;
  • Push and pop-up notification in the app to inform the user that they have received a new voucher;
  • Display of vouchers in customer account and their status (valid/used/expired);
  • Recommendations module.

Beneficiary:

Royal Palace is a special restaurant in Turnu Magurele that meets its customers with a wide range of traditional and international dishes. Through the mobile application, the company wants to simplify the ordering process and interact more easily with customers.

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